What is the Commissioner’s role?
The Commissioner receives and examines all complaints related to admission to professions and makes recommendations that he or she deems useful.
In addition to examining the specific situations or issues brought to his or her attention, the Commissioner oversees the admissions process in general, as well as access to training and internships required by orders for recognition of qualifications.
Refer to the Mandat page on the Office des professions du Québec website for more information on the Commissioner’s duties and powers.
Who should submit a complaint to the Commissioner?
Individuals who wish to obtain a title (or specialist’s certificate or special authorization) from a professional order and are unsatisfied with how the order is handling their application or with the actions of any other person involved in the admissions process, may submit a complaint to the Commissioner.
Furthermore, anyone who observes a problem during an admissions process may bring it to the Commissioner’s attention. It is not necessary to submit a formal complaint and all such communications remain confidential. The Commissioner may conduct an investigation at the appropriate time as part of the admissions process verification procedure.